Project desk
Sharkbite service team, North America coordination desk, support routed by product family and region.
Contact Sharkbite
Tell us what you are repairing, stocking or planning. The more specific the pipe material, size, valve location and timeline, the easier it is to route your question to the right support path.
Sharkbite service team, North America coordination desk, support routed by product family and region.
Call +1 800 555 0198 or send project details to [email protected] for fitting, valve or dealer routing.
Monday to Friday, 8:00 to 17:00 local support time. Urgent dealer requests are prioritized by repair impact.
Before You Send
For pipe repairs, a useful request includes pipe material, outside diameter, whether the end can be cut square, valve purpose, fixture location and access around the line. For dealer or maintenance stocking, include the common sizes, recurring service types and whether you need fittings, valves, prep tools or removal tools.
Sharkbite support is designed to keep the conversation grounded in the job rather than a vague catalog search. A short note about what is leaking, what has already been shut off and what needs to stay serviceable can prevent an answer that is technically correct but hard to use in the field.
If you are comparing options for a customer, include the words they used at the counter. A request such as copper line under sink, half inch stop valve, tight clearance, needs removal tool gives support a clearer path than a simple request for a fitting. For maintenance teams, list the rooms, fixture types or recurring sizes that drive most calls, because those details can shape a more useful kit recommendation.
Photos are not required in this form, but a clear written description of the repair stage helps support understand whether you are planning, buying, installing or troubleshooting.
Project Help